A3S Group Reality (‘we’, ‘our’, or ‘us’) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.a3sgroupreality.com or contact us through any of our communication channels.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website. By using our website or submitting your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.
1.1 Information You Provide to Us
We collect personal information when you:
- Fill out a contact form or property enquiry form on our website
- Call or WhatsApp us at +91-8750515151
- Send us an email at sales@a3sgroupreality.com
- Register for property alerts or our newsletter
- Submit a property listing or seller enquiry
- Attend a site visit or in-person consultation arranged through our website
The personal information we may collect includes:
- Full name
- Mobile number and/or WhatsApp number
- Email address
- Current city or area of residence
- Property requirements (budget, location, type)
- Any other information you choose to share with us
1.2 Information Automatically Collected
When you visit our website, certain information is automatically collected by our website hosting and analytics tools, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search engine
- Device type (desktop, mobile, tablet)
- Date and time of your visit
This information is collected through cookies and similar tracking technologies. It is used to improve our website and understand visitor behaviour — not to identify you personally.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your property enquiries and provide the advisory service you have requested
- To shortlist and share verified property listings matching your requirements
- To send you property alerts, market updates, or newsletters — only if you have opted in
- To facilitate property site visits, negotiations, and transaction support
- To improve our website content, functionality, and user experience
- To comply with legal obligations and resolve any disputes
- To communicate important updates about our services
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. How We Share Your Information
A3S Group Reality does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
3.1 With Property Sellers and Developers
When you express interest in a specific property, we may share your name and contact number with the verified seller or developer concerned — solely for the purpose of facilitating your property enquiry. We share only the minimum information necessary and only with your implicit consent when submitting an enquiry.
3.2 With Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, including:
- Website hosting provider (Hostinger)
- Website analytics (Google Analytics)
- Email marketing tools (if you have subscribed to newsletters)
- WhatsApp Business API for communication
These providers are contractually obligated to keep your information confidential and may not use it for any purpose other than providing services to us.
3.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function correctly. Cannot be disabled.
- Analytics Cookies: Used by Google Analytics to understand how visitors use our website. Data is anonymised and aggregated.
- Preference Cookies: Remember your settings and preferences for a better experience.
- Marketing Cookies: Used to show relevant property advertisements (if applicable).
4.2 Managing Cookies
You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of some features on our website. For more information on managing cookies, visit www.allaboutcookies.org.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL encryption on our website (https://)
- Restricted access to personal data within our team
- Regular security reviews of our website and data handling processes
- Secure communication channels for sharing sensitive information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
- Enquiry and contact information: Retained for up to 3 years from the date of last contact
- Transaction-related information: Retained for up to 7 years as required by Indian tax and property laws
- Website analytics data: Retained for up to 26 months (Google Analytics default)
- Newsletter subscriber information: Retained until you unsubscribe
You may request deletion of your personal information at any time by contacting us at sales@a3sgroupreality.com. We will delete your information within 30 days, except where retention is required by law.
7. Your Rights
As a user of our website and a recipient of our services, you have the following rights with respect to your personal information:
Right to Access: You may request a copy of the personal information we hold about you
- Right to Correction: You may request correction of inaccurate or incomplete information
- Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements
- Right to Opt-Out: You may unsubscribe from our newsletters or property alerts at any time
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time
To exercise any of these rights, please contact us at sales@a3sgroupreality.com or call +91-8750515151. We will respond to your request within 30 days.
8. Third-Party Websites and Links
Our website may contain links to third-party websites such as property portals (99acres, MagicBricks, Housing.com), bank websites, RERA portals, and social media platforms. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at sales@a3sgroupreality.com and we will delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the ‘Last Updated’ date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:
Company: A3S Group Reality
Address: 47/1, Second Floor, Corner Market, Malviya Nagar, New Delhi — 110017
Phone / WhatsApp: +91-8750515151 / +91-9117868686
Email: sales@a3sgroupreality.com
Website: www.a3sgroupreality.com
Working Hours: Monday to Saturday, 9:00 AM – 7:00 PM
We are committed to resolving any privacy concerns you may have. If you are not satisfied with our response, you may escalate your concern to the relevant data protection authority in India.